New ABB UK service facility to enable faster response time
The ABB Electrification Service facility in Coleshill demonstrates a commitment to customer experience, enabling faster response for investigation, repair and refurbishment of ABB’s Electrification portfolio. ABB Electrification’s business is extending its service capabilities for electrical vehicle charging systems, solar, low- and medium-voltage electrical systems with a dedicated service workshop located at Coleshill, Birmingham. The new facility will enable ABB to provide a faster and more efficient turnaround on maintenance, investigation and repair of electrical vehicle charging stations, solar inverters, low- and medium-voltage circuit breakers, low-voltage panels and other electrical apparatus including uninterruptible power supply (UPS) systems and emergency lighting. In turn, this will help operators of electrical power distribution systems in utilities, infrastructure, transport and industry to minimize the risk of unplanned outages by ensuring critical assets are returned to service as quickly as possible. Stephen Gibbs, Service Manager for ABB’s Electrification Business in the UK, said: “By opening a centralised, dedicated service centre in Coleshill, ABB is able to give a better response to customers and provide a more efficient turnaround on repairs and maintenance of critical electrical assets. Our facility has an extensive workshop, space to stock spare parts and an office-based support team to deliver excellent customer service for ABB and third party installed base electrical equipment.” As a dedicated service facility, the Coleshill workshop will have two bays to refurbish the full product portfolio, including a large open plan area for low voltage panel modification and testing. As well as being the permanent working location for the service workshop repair technicians, a back office support team will provide project management, order handling, logistics and customer support to ensure the best possible customer service levels. The service engineers are trained and certified to maintain, repair and refurbish equipment from ABB, GE and other Original Equipment Manufacturers (OEMs). The facility has combined the services capabilities that were previously offered by several individual workshops. As a result of this centralised approach, customers benefit from a single point of contact for their projects, a wider pool of resources and in-depth knowledge across multiple technologies. ABB have also developed the site for the additional role of hosting customers for technical training and Factory Acceptance Test (FAT) programmes which, would have previously been carried out in ABB factories outside of the UK. This brings ABB closer to its customers and allows for improved flexibility during project execution. Its location in Coleshill was selected for proximity to other ABB facilities nearby, including the UK distribution centre for Low Voltage products at Hams Hall, which will ensure smooth supply chain management for spare parts and consumables. In addition, it has excellent transport links, being close to Birmingham Airport, as well as the main motorway and rail links. For more information about The ABB Electrification Service facility please visit https://new.abb.com
ABB fast-chargers prove reliability in frozen Arctic and desert heat
ABB Terra DC fast-chargers flawless in extremes of arctic weather and heat of competitive motor racing Terra 53 DC chargers from ABB have proven their absolute reliability during extreme cold-weather testing at the Jaguar Land Rover Ice Academy, in Arjeplog, Sweden, by powering an I-PACE eTROPHY racecar. Running the I-PACE at sub-zero temperatures, at a test track on the edge of the Arctic Circle, required the unmodified Terra 53 units to charge the car’s 90kWh battery in conditions outside its normal operating range. Chris Crump, Southern Europe Operations Team Leader for Jaguar Land Rover, said: “The ABB chargers at the Ice Academy are one of the most northerly of all DC charging infrastructure across Europe, and it is one of the most remote and coldest installations on the planet. The stations have been designed to perform in extreme conditions from minus 35 degrees to plus 55 degrees Celsius.” The chargers, which have been supplemented by four more Terra HP chargers installed at the Ice Academy function flawlessly – echoing the performance of custom Terra DC units used to provide power to 12 Jaguar I-PACE eTROPHY race cars during their first competition in the Saudi capital of Ridyadh . The chargers will be used again for their racing return at the Mexico City round of the I-PACE eTROPHY. The Jaguar I-PACE eTROPHY is the world’s first international all-electric racing series for production- based cars and is a support series at 10 rounds of the ABB FIA Formula E Championship. ABB’s role as official charging partner for the I-PACE eTROPHY builds on its partnership as title partnerof the ABB FIA Formula E Championship and extends the company’s commitment to support andexpand the future of e-mobility. For more information from ABB please click here
